Contents

Part 1 Foundations

why public value is different from market value or democratic mandate alone, and the models that explain it

• 1.1 Introduction to Public Value
• 1.2 The Strategic Triangle: Legitimacy, Value, and Capacity
• 1.3 Market Failure and Government Failure
• 1.4 Public Goods, Merit Goods, and Value Pluralism
• 1.5 Stakeholders, Citizens, and Co-Production

Part 2 Evaluation and Evidence

the analyst's toolkit: valuing outcomes, building the case, testing claims

• 2.1 The Public Value Scorecard and Outcomes Frameworks
• 2.2 Social Cost-Benefit and Cost-Effectiveness Analysis
• 2.3 Social Return on Investment and Impact Measurement
• 2.4 Public Sector Econometrics and Programme Evaluation
• 2.5 Business Cases and Value for Money
• 2.6 Evidence Synthesis and What Works

Part 3 Systems, Governance and Priorities

how public and social-sector organizations are structured, funded, and held accountable

• 3.1 Public Administration Systems and Models
• 3.2 Public Policy and the Policy Cycle
• 3.3 Public Finance and Budgeting
• 3.4 Accountability, Transparency, and Legitimacy
• 3.5 Equity, Fairness, and Distributive Justice
• 3.6 Public Sector Workforce and Labour Markets
• 3.7 Public Procurement and Commissioning
• 3.8 Social Sector and Nonprofit Management
• 3.9 Intergovernmental Relations and Federalism
• 3.10 Regulation and Public Risk Management
• 3.11 Quality, Safety, and Performance Management
• 3.12 Crisis, Emergency, and Resilience Management

Part 4 Global and Societal Issues

public value beyond one institution: behaviour, trust, the planet, and the public conversation

• 4.1 Behavioural Public Policy
• 4.2 Trust in Government and Civic Engagement
• 4.3 Climate, Sustainability, and Environmental Public Value
• 4.4 Social Media, Misinformation, and Public Communication

Part 5 Digital, Software, and Technology

the public value of technology: digital government, artificial intelligence, software, data, and cybersecurity

• 5.1 Digital Government and Digital Transformation
• 5.2 AI and Algorithmic Decision-Making in Government
• 5.3 Public Sector Software Engineering and Platforms
• 5.4 Public Sector Data, Interoperability, and Open Data
• 5.5 Cybersecurity and Public Sector Technology Risk
• 5.6 Innovation and Public Entrepreneurship